Highline VPN (Virtual Private Network)
Connection Guide for CIS Students
Guide to setting up Highline’s Virtual Private Network (VPN) for Windows, Mac, and Linux.
- The VPN address for CIS students is cisvpn.highline.edu
- For Wi-Fi information, see the Highline Wi-Fi Guide.
Instructions on Downloading GlobalProtect
Note: Images may vary based on your device and settings.
Step 1
For Windows and MacOS, go to the CIS VPN Download Portal and log in with your myHighline credentials.
For Linux, go to CIS VPN Linux Download and log in to your student Google account with your myHighline credentials.
You will be directed to log in to Highline’s Okta Dashboard. Sign in with your myHighline credentials
- Please see the Highline Password Help Guide if you are having trouble with your username/password.
Step 2
Once you are logged in you will be prompted to download the relevant Global Protect version for your specific operating system.
Select the download for your operating system. Instructions for each are below.
Instructions on Installation for Windows OS
Step 1
Once you select your download, you should see it download or you will be prompted to save it. Once it is downloaded and saved, run the application.
Step 2
After running the application, you will be prompted to go through the installation process. Follow all the steps to complete the installation and install Global Protect to your PC.
Step 3
Select the file location where you would like to install the application and press ‘Next.’ Keeping it at the default location can make it easier to find later, if you need to.
Step 4
Press ‘Next’ to confirm the installation of the application
Step 5
Once the installation is complete, press ‘Close’ to close the dialog box
Windows OS – Connection
Step 1
Once the installation is complete in Windows, navigate to the application now installed on the computer.
The installation should be in the Start Menu in Windows and then under the ‘Palo Alto Networks’ folder.
Step 2
Once you launch the application go to your taskbar and click the grayed-out icon Palo Alto VPN Icon (looks like a grey planet). the icon will turn blue when connected.
Step 3
If installing and connecting for the first time, you will see a welcome dialog. Select ‘Get Started’ to progress to enter the VPN address.
Step 4
Enter the CIS VPN address “cisvpn.highline.edu” in the ‘Portal’ text box, and press ‘Connect’ to continue to the VPN login prompt
Step 5
You will be prompted to enter your myHighline credentials, then click the blue ‘Sign In’ button.. You may need to verify with Okta using the MFA security factors you previously set up.
Step 6
Once you complete the sign in the VPN will try to connect. If successful, you should see the GlobalProtect icon turn blue, and will be connected.
Step 7
You can test your connection by clicking the three lines at he top right corner of the and checking the ‘Settings’ option.
Step 8
The connection address you were assigned the public address should be displayed. You can also verify you are connected to the CIS network by Pinging the CIS DNS server (10.129.0.5).
Step 9
You will now notice the following icon in you taskbar if you are on windows
The icon (on the far left) will look grey when it is in a disconnect state
The icon will look light blue when it is in a connected state
Step 10
Ensure that you are not connected to the CIS VPN when you are not using it. On the same main popup screen that says ‘Connected,’ you can click the blue ‘Disconnect’ button.
If needed, you can go to your Task Manager to disconnect GlobalProtect.
Mac OS – Installation
Step 1
After running the application, you will be prompted to go through the installation process. Follow all the steps to complete the installation and install Global Protect to your MAC.
Step 2
Depending on the installation you will be promoted to upgrade or install the application. Once the desired installation method is selected proceed to the next step by selecting Continue.
Step 3
Select the “Install” button to continue with the installation on the MAC
Step 4
During the installation you will be prompted to enter your MAC password to allow the installation to run on your MAC
Step 5
Once the Installation is completed you can select “Close” to complete the installation.
Linux OS – Installation
Step 1
Once the .tgz file is downloaded extract it using the following command
“sudo tar -xvf PanGPLinux-X.X.X-xx.tgz”
Note: The (X.X.X-x.x) are place holders for the version number. Ensure you add the correct name with the version number of the file downloaded from the repository.
Step 2
Install the application by running the “./gp_install.sh” command in the terminal
Step 4
Once the application is installed you can run it and connect to the VPN address. If the application is not dissipated you can run “globalprotect launch-ui” to start the application.
Step 5
Before connecting on Ubuntu 22 you may need to modify the SSL security setting by add the following to the end of the openssl.cnf file
Options = UnsafeLegacyRenegotiation
Step 6
Once the SSL setting have been updated you can login to the VPN by entering your Highline Username and password on in the Okta window
Step 7
Verify your connection by checking the IP address assigned to the “gpd0” interface
Questions?
- Please contact the Help Desk.