ITS Technology Staff Tools

Here are some links to technology tools for Highline staff, including applications, tutorials, discount programs, password recovery, and other ITS technology services.

• See also: Tools for Faculty
• See also:  Tools for Students

• Account Information
  • Help Desk: Passwords and PINs

• Application Tools
  • Adobe Creative Cloud
  • Camtasia
  • Expression Web, Dreamweaver – Guide
  • Grackle Docs
  • Multimedia Instructional Design Studio (MIDS)
  • Panopto
    • Panopto Making Videos Guide for Remote Teaching
    • Panopto Student Orientation
  • ReadWrite PC – Install
  • Survey Tool
  • WordPress Instructions

• Aviso/Watermark:
  • Aviso/Watermark Login
  • Staff/Faculty How-to Guides

• Canvas
  • Canvas Login
  • Canvas Faculty/Staff Support
  • Canvas Course Request Application
  • Canvas FAQ

• ctcLink: Online Services
  • ctcLink Employee Portal
    • ctcLink Gateway or via Okta Dashboard
  • Student Homepage
    • ctcLink Student Homepage
    • ctcLink Student Homepage – Tutorials for Students
    • ctcLink Student Homepage – Update Phone Numbers
    • ctcLink Student Homepage – Update Address/Personal Details
  • MyAccount (used for MFA purposes only)
    • ctcLink MyAccount
    • ctcLink MyAccount – Account Recovery Options
    • ctcLink MyAccount – Changing Password

• Email
  • Mailman Listservs
  • Outlook
    • Outlook Portal
    • Setting up ‘Out of Office’ Message in Outlook
    • How to Report an Email in Outlook
    • How to Send an Encrypted Email

• Faculty
  • Faculty Evaluations
  • Grade Change
  • Permission Codes
  • Setting up your Instructor Office Hours and Photo in the Campus Directory

• Google Drive
  • Google Drive – web interface
  • Google Drive Help
  • Google Drive File Stream
  • How to Report Spam and Phishing

• Highline Campus Map
  • HC Campus Map (Network Outlet Locations)

• Highline Directory
  • Faculty and Staff Directory
  • Setting up your Instructor Office Hours and Photo in the Campus Directory

• Highline Elections
  • Elections Login

• Highline ITS Information
  • Operational Policies and Procedures
  • Technology Roundtable – Quarterly info and Q&A session with ITS

• Highline IT Security
  • IT Security Training For Employees
  • IT Security Training FAQs
  • How to Report an Email in Outlook
  • Reporting IT Security Concerns

• Highline ITV
  • ITV Request Form

• Highline Multimedia Services for Staff and Faculty
  • Video/Multimedia Production

• Highline Printing
  • Staff and Faculty Printers FAQs
  • Highline Print Services

• Highline Security
  • Access Requests, Alarm Codes
  • Sign up for Highline College Campus Alerts

• Highline Student Information
  • Student Emails FAQ
  • Student Lookup

• Highline Wifi
  • Wireless Network Guide

• Microsoft Suite
  • Microsoft Office 365
  • Microsoft Teams

• Multi-Factor Authentication (MFA)
  • Frequently Asked Questions about MFA
  • Okta MFA Setup
  • ctcLink MyAccount MFA setup

• Okta
  • Okta Dashboard

• Remote Desktop Protocol (RDP)
  • Remote Desktop Guide

• Technology Discounts
  • Affordable Technology for Education
  • Free or Low Cost Internet

• Technology Requests
  • Media Equipment Requests

• Telephones and Mobile Devices
  • Help Desk: Mobile Devices
  • Telephone Guides
  • Avaya One-X Communicator

• Telework for Faculty and Staff
  • Telework Plan and Agreement Form

• Virtual Private Network (VPN)
  • VPN Instructions

• Voicemail
  • Highline Voicemail

• Zoom:  Web/Video Conferencing Tool
  • Highline Zoom Homepage
  • Highline Zoom Guide
  • Zoom Tutorial Videos
  • Zoom Security Recommendations
  • Zoom Tips for Slower Internet Connections
  • Zoom Single Sign-On (SSO) for Mobile
  • Zoom AI Companion

Questions?

• Please contact the Help Desk.