Staff Tools & Resources Directory

Visit EdTech for additional tech resources, support, and services for classroom use.

• See also: Tools for Faculty
• See also: Tools for Students

• Accessible/Assistive Technology
  • Captioning for Events, Live Caption (CART) Requests
  • Highline’s Accessible Technology Policy
  • Assistive Technology at Highline
  • Requesting Accessible/Assistive Technology
  • Document Remediation Tools for Accessibility
  • Highline Accessibility Training and Resources
  • Access Services for students

• Account Setup and Quick Help
  • myHighline Student Account Activation
  • myHighline Password Help Guide
  • ctcLink Account Activation (for new/returning students)
  • ctcLink Account Recovery
  • ctcLink Changing your Password

• Artificial Intelligence (AI)
  • Highline’s Guide to GenAI
  • Google Gemini
  • Microsoft 365 Copilot

• Application Tools
  • Apps/Technology Tools Available to Staff and Faculty
  • Adobe Creative Cloud
  • Camtasia
  • Expression Web, Dreamweaver – Guide
  • Grackle Docs
  • Panopto
    • Panopto Making Videos Guide for Remote Teaching
    • Panopto Student Orientation
  •  Read&Write
    • Read&Write Installation Guide
    • Read&Write Activation Guide
  • Survey Tool
  • WordPress Instructions

• Canvas
  • Canvas Login
  • Canvas Faculty/Staff Support
  • Canvas Course Request Application
  • Highline Guide to Canvas

• Campus Map
  • Highline College Campus Map

• Conferences, Events, and Captioning
  • Captioning Info for Events, and Live Caption (CART) Requests
  • Hybrid and Live Stream Events
    • List of Microphone and Webcam Equipped Classrooms -Including Hyflex Ready
    • Guide to Livestreaming/Zoom in Highline Conference Spaces

• ctcLink – Online Student Services
  • ctcLink Account Activation (for new/returning students)
  • ctcLink Student ID Number
  • Guide to ctcLink
  • Okta Security Setup for ctcLink MyAccount
  • ctcLink Mobile App and Website
    • Download the ctcLink Mobile App
    • Search for Classes in the ctcLink Mobile App
    • Highline’s Mobile-Friendly Website
  • MyAccount (used for MFA purposes only)
    • ctcLink MyAccount
    • ctcLink MyAccount – Account Recovery Options
    • ctcLink MyAccount – Changing Password
    • ctcLink MyAccount – Add/Remove Phone Numbers

• Directory
  • Highline Directory of Faculty, Staff, and Departments
  • Tutorial: Setting up your Instructor Office Hours and Photo in the Campus Directory

• Email
  • Mailman Listservs
  • Outlook
    • Outlook Portal
    • Outlook Guide
    • Creating an Archive in Outlook
    • How to Report an Email in Outlook
    • How to Send an Encrypted Email

• Faculty
  • Faculty Evaluations
  • Grade Change
  • Permission Codes
  • Setting up your Instructor Office Hours and Photo in the Campus Directory

• Google Drive and Suite
  • Google Gemini (AI)
  • Google Drive – web interface
  • Google Drive and Suite Tutorials
  • Google Drive File Stream
  • How to Report Spam and Phishing

• Highline Elections
  • Elections Login

• IT Security
  • IT Security Training For Employees
  • IT Security Training FAQs
  • How to Report an Email in Outlook
  • Reporting IT Security Concerns

• Microsoft Suite
  • Office 365 Portal
  • Instructions on Setting up Your Free Microsoft Office 365
  • Microsoft Teams Help
  • Microsoft Copilot (AI) Guide
  • Outlook
    • Outlook Portal
    • Outlook Guide

• Multi-Factor Authentication (MFA) and Okta
  • Multi-Factor Authentication (MFA) Guide
  • Okta Guide
  • Okta Security Setup for myHighline
  • Okta Security Setup for ctcLink MyAccount

• MyApps Dashboard
  • Log in to MyApps Dashboard
  • Tutorial – Logging into ctcLink through the MyApps Dashboard
  • Tutorial – Update Address/Personal Details

• MyHighline Account
  • MyHighline Account Guide
  • MyHighline Student Account Activation Guide
  • Okta Security Setup for myHighline
  • Highline Password Help Guide

• Permission Numbers
  • Permission Numbers
  • Permission Numbers Help

• Printing
  • Highline Printing Guide (PaperCut)
  • Highline Print Services

• Remote Desktop Protocol (RDP)
  • Remote Desktop Guide

• Student Information
  • Student Emails FAQ
  • Student Lookup

• Technology Discounts
  • Affordable Technology and Services for Education

• Technology Requests
  • Media Equipment Requests
  • IT Technology Requests

• Telework for Faculty and Staff
  • Telework Plan and Agreement Form

• Virtual Private Network (VPN)
  • VPN Instructions

• Watermark (previously known as Aviso)
  • Watermark Login
  • Highline’s Guide to Watermark for Faculty and Staff
  • Highline’s Guide to Watermark for Students

• Wifi
  • Highline’s Wireless Network Guide

• Zoom: Web/Video Conferencing Tool
  • Highline Zoom Homepage
  • Highline Guide to Zoom
  • Zoom Security Recommendations
  • Zoom Tips for Slower Internet Connections
  • Zoom Single Sign-On (SSO) for Mobile
  • Zoom AI Companion

Questions?

• Please contact the Help Desk.