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Welcome to ITS

 

Front of Building 30

Information Technology Services (ITS) is a customer-focused organization that strives to provide secure, reliable, efficient, and accessible technology solutions for Highline College students, faculty, and staff. ITS focuses on leveraging current and emerging technologies and resources while managing risk and delivering services in the most efficient, cost-effective way.

 

 

Important Information

Latest News from ITS:

2009 / 2025

Welcome Message to Students from ITS

September 20, 2025|Tech News|

Greetings!  Information Technology Services (ITS) welcomes new and returning students  to Highline College!  We want to share with you some of the information technology services and resources that are available to you as a member

1909 / 2025

Welcome Message to Faculty from ITS

September 19, 2025|Tech News|

Dear Faculty Members, Information Technology Services welcomes new and returning faculty members to Highline College! We are providing important information to assist you with Highline resources, requesting technology support and working remotely. You may view

2908 / 2025

IMPORTANT: Multi-Factor Authentication Changes

August 29, 2025|Tech News|

Highline Students– We are writing to share information about a major change in multi-factor authentication (MFA) for accessing your college accounts and programs. Okta is ending text messaging and voice authentication as an MFA option.

604 / 2025

Windows 11 Campus Deployment

April 6, 2025|Tech News|

Information Technology Services (ITS) continues its project to upgrade all Windows 10 devices of faculty and staff to Windows 11.  Microsoft announced the end of life for Windows 10 and as a result, all Windows

 

 

Building 30 Academic Technology Center & Help Desk Operating Hours

Day of WeekFall Quarter 2025
Monday7:45 am - 5 pm
Tuesday7:45 am - 8:30 pm
Wednesday7:45 am - 8:30 pm
Thursday7:45 am - 5 pm
Friday7:45 am - 5 pm
Saturday9 am - 1 pm
SundayClosed

Contact Information

Email: helpdesk@highline.edu

Phone: (206) 592-4357 (HELP)

Locations and Directions

Department Directory

ITS Help Desk
Building 30

Download Campus Map

Highline College
Information Technology Services M/S 30-1

P.O. Box 98000
Des Moines, WA 98198-9800