Help Desk
The ITS Help Desk provides the first point of contact for faculty, staff, and students needing assistance with technology. The Help Desk provides support on Highline-owned equipment and campus phone services. Services include support for classroom and lab technology, e-mail, network connections, Highline systems, computer software and hardware purchasing, installation, and support.
See: Tools for Students
For ITS assistance and support, please contact the Help Desk
- Call extension 4357 (HELP) or (206) 592-4357
- Email helpdesk@highline.edu
- Submit a ticket to Help Desk
- Visit the Help Desk in Building 30
Building 30 Academic Technology Center & Help Desk Operating Hours
| Day of Week | Building 30 Help Desk Spring Quarter 2024 |
|---|---|
| Monday | 7:45 am - 5 pm |
| Tuesday | 7:45 am - 8:30 pm |
| Wednesday | 7:45 am - 8:30 pm |
| Thursday | 7:45 am - 5 pm |
| Friday | 7:45 am - 5 pm |
| Saturday | 9 am - 1 pm |
| Sunday | Closed |
Equipment Pick up and Drop Off
Appointments are required for device pickup. No appointments are required for equipment returns
Where:
Visit the Help Desk in Building 30-321 for Equipment Pickup and Technology Assistance. Hours are posted above. Park your vehicle in the closest parking area to the front entrance of Building 30.
What to Return:
- All IT checkout equipment including, laptops, Chromebooks, Wifi hotspots, etc.
- All Library materials including calculator rentals.
- Rental books or equipment from the Highline College Bookstore.