Help Desk

The ITS Help Desk provides the first point of contact for faculty, staff, and students needing assistance with technology. The Help Desk provides support on Highline-owned equipment and campus phone services. Services include support for classroom and lab technology, e-mail, network connections, Highline systems, computer software and hardware purchasing, installation, and support.
See: Student ITS Tools & Resource List
For ITS assistance and support, please contact the Help Desk by:
- Calling extension 4357 (HELP) or (206) 592-4357
- Emailing helpdesk@highline.edu
- Submitting a Ticket through our online form
- Visiting the Help Desk on campus in Building 30
Operating Hours of Building 30
Academic Technology Center & Help Desk
| Day of Week | Winter Quarter 2026 January 5 – March 20 |
|---|---|
| Monday | 7:45 am - 5:00 pm |
| Tuesday | 7:45 am - 8:30 pm |
| Wednesday | 7:45 am - 8:30 pm |
| Thursday | 7:45 am-5:00 pm |
| Friday | 7:45 am-5:00 pm |
| Saturday | 9:00 am -1 pm |
| Sunday | Closed |
