Okta

ctcLink MFA Setup

This guide is to help you set up Okta Multi-Factor Authentication (MFA) for your ctcLink MyAccount and manage your security settings.

• If this is your first time with ctcLink, please activate your ctcLink MyAccount first.

Important Information:

Check out the Multi-Factor Authentication Guide for an explanation of what MFA is and why it matters, as well as definitions of key terms (such as the difference between ‘Authentication Factors’ and ‘Authentication Methods’). There are links to the recommended security apps for you to choose from.

Instructions on Connecting the Authentication Methods to your ctcLink Account

Note: Images will vary based on your device and settings.

After you have downloaded or acquired one or more of the methods listed above (such as Okta Verify), you can now connect them to your ctcLink account.

Step 1

Start at ctcLink MyAccount.  This is where you will be able to set up additional Authentication Factors to your account and make other profile changes as needed.

Note that whichever methods you choose to set up, you will first be asked to verify your identity with one of the security methods collected when you first activated your ctcLink account, before you can make any changes to your account.

Log in with your ctcLink ID (9 digit number) and password.

Step 2

The MyAccount landing screen will have your apps in the center.  Click ‘Password Settings.’

Step 3

There are multiple options on the right side under the ‘Security Methods’ section that you can set up.

Other Resources:

• Guide to Okta
• Guide to ctcLink
• Guide to Multi-Factor Authentication (MFA)

Questions?

• Please contact the Help Desk.