Okta
myHighline Account Security Setup Guide
This guide is to help you set up Okta Multi-Factor Authentication (MFA) for your myHighline account. This will allow you access to your myHighline Dashboard with many of your online student services and apps in one place and improve security for your account.
You can watch a video tutorial on setting up Okta MFA for the first time, or contact the ITS Help Desk if you need more assistance.
This guide will show you how to:
- Choose your Okta MFA Authentication Method(s)
- Manage your phone and security options through your MyApps Dashboard
Choosing your Okta MFA Authentication Methods
What are “Authentication Methods?”
These are the security apps you can use to verify your identification when signing in to the Highline student tools such as myHighline, ctcLink, Canvas, and others. You are able to use a single Authentication Method/app for most of them.
What do we recommend for the most secure account?
Always use a strong password, and we recommend you set up at least two security factors so that you have multiple possible ways to log in. We recommend most people set up Okta Verify and one other One-Time-Password (OTP) application. Instructions are listed below.
Option 1: Install Okta Verify (recommended)
This is an app on your phone that can be used to verify your identity through any of these methods:
- Push Notification – A message that will pop up on your phone just like other notifications or alerts, generated by the Okta Verify App.
- Code Generator – Requires you to open the Okta Verify App, which displays a code on your phone for you to enter during the login process.
Okta Verify App Installation: Go to your phone’s app store to download the free Okta Verify app for Android or Apple, then follow our Okta Verify app setup guide to connect it to your Highline accounts.
Option 2: Other One-Time-Password (OTP) Applications
The Google Authenticator option in Okta can be used with any standard One-Time-Password (OTP) application. Some popular options are Google Authenticator, Microsoft Authenticator, and Authy.
Option 3: Alternate Method
If you require an alternative MFA method, please submit a ticket to the Help Desk and we will work with you to find the best solution. Some hardware tokens are available for checkout, or we can make a recommendation for purchase options that will meet your needs.
Instructions on Using the MyApps Dashboard to Add Additional Authentication Methods
After you have set up one of the primary methods listed above (such as Okta Verify), the Highline MyApps Dashboard is where you can manage phones and MFA options.
Step 1
Log in to the Highline MyApps Dashboard with your Highline username and password. You will be prompted to use the Okta Verify app or SMS (text message) to log in.
Step 2
Once in the portal, left click on your name in the top right corner, and select ‘Settings’ from the drop-down menu to open your account page.
Step 3
Your account page will load. Under the ‘Security Methods’ section, you can see what is currently set up, and you can choose to set up other methods.
More Resources:
Questions?
- Please contact the Help Desk.