Okta MFA
myHighline Setup Guide
This guide is to help you set up Okta Multi-Factor Authentication (MFA) for your myHighline account. This will allow you access to your myHighline Dashboard with many of your online student services and apps in one place and improve security for your account.
You can also watch a video tutorial on setting up Okta MFA for the first time.
Choosing your Okta MFA Authentication Methods
What are “Authentication Methods?”
These are the security apps you can use to verify your identification when signing in to the Highline student tools such as myHighline, ctcLink, Canvas, and others. You are able to use a single Authentication Method/app for most of them.
What do we recommend for the most secure account?
First of all, we recommend that you use a strong password, and then set up two or more security factors on whichever Authentication Method you choose so that you have multiple possible ways to log in.
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Option 1: Install Okta Verify (recommended)
- This is an app on your phone that can be used to verify your identity through any of these methods:
- Push Notification – A message that will pop up on your phone just like other notifications or alerts, generated by the Okta Verify App.
- Code Generator – Requires you to open the Okta Verify App, which displays a code on your phone for you to enter during the login process.
- Okta Verify App Installation: Go to your phone’s app store to download the free Okta Verify app for Android or Apple, then follow our Okta Verify app guide.
- This is an app on your phone that can be used to verify your identity through any of these methods:
Option 2: SMS (Text Message)
- SMS (Text Message) – You will be sent a text message with a code to enter during the login process.
Option 3: Other Authenticators
- Google Authenticator is also available, as well as other one-time-use password generating apps such as Microsoft Authenticator and Authy.
Option 4: Other Solutions
If you require any other kind of MFA method, please submit a ticket to the Help Desk and we will work with you to find the best solution.
Recommended: Using the Okta Portal to Add Additional Authentication Methods
After you have set up one of the primary methods listed above (such as Okta Verify), the Highline Okta Portal is where you can manage phones and MFA options.
Instructions
Step 1
Log in to the Highline Okta Portal with your Highline username and password. You will be prompted to use the Okta Verify app or SMS (text message) to log in.
Step 2
Once in the portal, left click on your name in the top right corner, and select ‘Settings’ from the drop-down menu to open your account page.
Step 3
Your account page will load. Under the ‘Security Methods’ section, you can see what is currently set up, and you can choose to set up other methods.
Questions?
- Please contact the Help Desk.