Welcome to ITS
Information Technology Services (ITS) is a customer-focused organization that strives to provide secure, reliable, efficient, and accessible technology solutions for Highline College students, faculty, and staff. ITS focuses on leveraging current and emerging technologies and resources while managing risk and delivering services in the most efficient, cost-effective way.
Important Information
- Tools for Students (Directory)
- Student Technology Tools Overview – Learn about ctcLink, myHighline, Watermark, and Canvas
Latest News from ITS:
Important Message to Faculty Fall Quarter 2023
Dear Faculty Members, Information Technology Services (ITS) welcomes new and returning faculty members to Highline College! We are providing important information to assist you with Highline resources, requesting technology support, and teaching on campus or
Emergency Broadband Benefit Program
The FCC announced the Emergency Broadband Benefit Program (EBBP), which will allow eligible households (those that include a Pell Grant recipient or that have experienced significant income loss since February 2020) to receive substantially subsidized
Remote Work and Your Internet Connection
Working remotely relies heavily on your home internet connection Understanding your internet connection capacity is an important component to a successful remote work experience. This article will provide information and best practices when it comes
Coronavirus Prevention Tips
Note: To assist with planning in the event of an escalation of disruptions from the current coronavirus issues, Information Technology Services (ITS) would like to provide the following information and tips. Please contact the Help
Phishing Scams Continue
Phishing is a word that strikes fear in the heart of anyone concerned with cybersecurity (which should be everyone). These scams increase in frequency over the holiday season, since people are busier and less likely
IT Security
This message is to remind you of the importance of protecting your myHighline username and password, as well as personal information and College data, from cybersecurity attacks. Cybercriminals continually refine their tools to infiltrate systems
Building 30 Academic Technology Center & Help Desk Operating Hours
| Day of Week | Fall Quarter 2025 |
|---|---|
| Monday | 7:45 am - 5 pm |
| Tuesday | 7:45 am - 8:30 pm |
| Wednesday | 7:45 am - 8:30 pm |
| Thursday | 7:45 am - 5 pm |
| Friday | 7:45 am - 5 pm |
| Saturday | 9 am - 1 pm |
| Sunday | Closed |
Contact Information
Email: helpdesk@highline.edu Phone: (206) 592-4357 (HELP) Locations and Directions Department DirectoryITS Help Desk
Building 30
Highline College
Information Technology Services M/S 30-1
P.O. Box 98000
Des Moines, WA 98198-9800