Welcome to ITS
Information Technology Services (ITS) is a customer-focused organization that strives to provide secure, reliable, efficient, and accessible technology solutions for Highline College students, faculty, and staff. ITS focuses on leveraging current and emerging technologies and resources while managing risk and delivering services in the most efficient, cost-effective way.
Important Information
- Tools for Students (Directory)
- Overview of Student Technology Tools – Learn about ctcLink, myHighline, MyApps, Watermark, and Canvas
Latest News from ITS:
Phishing Scams Continue
Phishing is a word that strikes fear in the heart of anyone concerned with cybersecurity (which should be everyone). These scams increase in frequency over the holiday season, since people are busier and less likely
IT Security
This message is to remind you of the importance of protecting your myHighline username and password, as well as personal information and College data, from cybersecurity attacks. Cybercriminals continually refine their tools to infiltrate systems
How to Map a Drive
Information Technology Services How to Map a Drive PC To get started right click on the My Computer or This PC icon located on your Desktop or on your Start Menu and select the Map
Free Office 365 for Students and Staff
All current Highline College Students and Employees may download Office 365 for your home computers free of charge at http://office.com/getoffice365. For more detailed instructions: Office 365 for Students Office 365 for Faculty & Staff
Managing Your Online Presence
Did you know that employers and recruiters check your social media when considering you as a candidate for a job, sports team, internship, college admissions, etc.? They do, and if your security settings aren’t up
Tech Tip: Device Issues? Turn it off and back on again.
When your computer acts up or apps stop responding or your Wi-Fi won’t connect, don’t panic. The easiest thing to try and fix any technology device issue is to turn the device off and then
Building 30 Academic Technology Center & Help Desk Operating Hours
| Day of Week | Winter Quarter 2026 January 5 – March 20 |
|---|---|
| Monday | 7:45 am - 5:00 pm |
| Tuesday | 7:45 am - 8:30 pm |
| Wednesday | 7:45 am - 8:30 pm |
| Thursday | 7:45 am-5:00 pm |
| Friday | 7:45 am-5:00 pm |
| Saturday | 9:00 am -1 pm |
| Sunday | Closed |
Contact Information
Email: helpdesk@highline.edu Phone: (206) 592-4357 (HELP) Locations and Directions Department DirectoryITS Help Desk
Building 30
Highline College
Information Technology Services M/S 30-1
P.O. Box 98000
Des Moines, WA 98198-9800