Welcome to ITS
Information Technology Services (ITS) is a customer-focused organization that strives to provide secure, reliable, efficient, and accessible technology solutions for Highline College students, faculty, and staff. ITS focuses on leveraging current and emerging technologies and resources while managing risk and delivering services in the most efficient, cost-effective way.
Important Information
Latest ITS News:
ITS Technology Roundtable Set for June 6
Information Technology Services (ITS) will host a hybrid Technology Roundtable for faculty and staff on Tuesday, June 6 from 2:30-3:30 pm in Building 2 and via Zoom (check your calendar for an invitation). The Technology
Planned Server Upgrades and Downtime for AppsAnywhere, Kiosks, and Pharos Stations (Thursday, 12/22 – Friday, 12/23)
Information Technology Services has planned server upgrades for our Virtual Desktop environment. During the upgrade, access to virtual desktop pools such as AppsAnywhere and Kiosk will be unavailable. The use of Pharos Print Release stations
Remote Work and Your Internet Connection
Working remotely relies heavily on your home internet connection Understanding your internet connection capacity is an important component to a successful remote work experience. This article will provide information and best practices when it comes
Phishing Scams Continue
Phishing is a word that strikes fear in the heart of anyone concerned with cybersecurity (which should be everyone). These scams increase in frequency over the holiday season, since people are busier and less likely
IT Security
This message is to remind you of the importance of protecting your myHighline username and password, as well as personal information and College data, from cybersecurity attacks. Cybercriminals continually refine their tools to infiltrate systems
How to Map a Drive
Information Technology Services How to Map a Drive PC To get started right click on the My Computer or This PC icon located on your Desktop or on your Start Menu and select the Map
Building 30
Operating Hours of the
Academic Technology Center & Help Desk
| Day of Week | Spring Quarter March 30-June 12, 2026 |
|---|---|
| Monday | 7:45 am - 5:00 pm |
| Tuesday | 7:45 am - 8:30 pm |
| Wednesday | 7:45 am - 8:30 pm |
| Thursday | 7:45 am - 5:00 pm |
| Friday | 7:45 am- 5:00 pm |
| Saturday | 9:00 am to 1:00 pm |
| Sunday | Closed |
Contact Information
Help Desk Homepage Email: helpdesk@highline.edu Phone: (206) 592-4357 (HELP) Submit a Ticket to the Help Desk Campus Maps, Directions, & Parking InfoHighline College
Information Technology Services M/S 30-1
P.O. Box 98000
Des Moines, WA 98198-9800