Okta

Authentication Method:  SMS (Text Messages)

This tutorial will show you how to set up SMS (text messages) sent to you phone as an Authentication Method to verify your identity when logging in to your online Highline student tools, such as ctcLink or myHighline.

When you are logging in, you will be sent a text message with a code to enter into the Highline student tool you are trying to access.

• Guide to Okta
• First time? Set up your Okta Authentication Methods for ctcLink and myHighline.
• See also: Multi-Factor Authentication (MFA) Frequently Asked Questions

Instructions

Step 1

Start at Highline’s Okta Portal.

Sign in with your Highline username and password, and click the ‘Sign In’ button.

Step 2

Next, select ‘SMS Authentication.’

Step 3

Type in the number of a SMS-capable (can receive text messages) phone, and click ‘Send Code.’

Step 4

The window with your phone number will expand, and you’ll receive a text message sent to that phone with a six-digit code. Enter that code and click ‘Verify.’

Once that process is complete, you’ll see a message that SMS Authentication is an enrolled factor.

• Optional: There are also additional options listed for adding other security factors; click on those if you’d like to add another.

Once you are done, click the blue ‘Finish’ button at the bottom of that window. Note: you may have to scroll down to find it.

Questions?

• Please contact the Help Desk.