Welcome to ITS
Information Technology Services (ITS) is a customer-focused organization that strives to provide secure, reliable, efficient, and accessible technology solutions for Highline College students, faculty, and staff. ITS focuses on leveraging current and emerging technologies and resources while managing risk and delivering services in the most efficient, cost-effective way.
Important Information
- Tools for Students (Directory)
- Student Technology Overview – Learn about ctcLink, myHighline, Watermark, and Canvas
Latest News from ITS:
Planned Server Upgrades and Downtime for AppsAnywhere, Kiosks, and Pharos Stations (Thursday, 12/22 – Friday, 12/23)
Information Technology Services has planned server upgrades for our Virtual Desktop environment. During the upgrade, access to virtual desktop pools such as AppsAnywhere and Kiosk will be unavailable. The use of Pharos Print Release stations
Important Message to Students
Dear Highline Students, Greetings! Information Technology Services (ITS) welcomes new and returning students to Highline College! We want to share with you some of the information technology services and resources that are available to
Important Message to Faculty Fall Quarter 2023
Dear Faculty Members, Information Technology Services (ITS) welcomes new and returning faculty members to Highline College! We are providing important information to assist you with Highline resources, requesting technology support, and teaching on campus or
Emergency Broadband Benefit Program
The FCC announced the Emergency Broadband Benefit Program (EBBP), which will allow eligible households (those that include a Pell Grant recipient or that have experienced significant income loss since February 2020) to receive substantially subsidized
Remote Work and Your Internet Connection
Working remotely relies heavily on your home internet connection Understanding your internet connection capacity is an important component to a successful remote work experience. This article will provide information and best practices when it comes
Coronavirus Prevention Tips
Note: To assist with planning in the event of an escalation of disruptions from the current coronavirus issues, Information Technology Services (ITS) would like to provide the following information and tips. Please contact the Help
Building 30 Academic Technology Center & Help Desk Operating Hours
Day of Week | Building 30 Fall Quarter 2024 |
---|---|
Monday | 7:45 am - 5 pm |
Tuesday | 7:45 am-8:30 pm |
Wednesday | 7:45 am-8:30 pm |
Thursday | 7:45 am - 5 pm |
Friday | 7:45 am - 5 pm |
Saturday | 9 am - 1 pm |
Sunday | Closed |
Contact Information
Email: helpdesk@highline.edu Phone: (206) 592-4357 (HELP) Locations and Directions Department DirectoryITS Help Desk
Building 30
Highline College
Information Technology Services M/S 30-1
P.O. Box 98000
Des Moines, WA 98198-9800