Welcome to ITS
Information Technology Services (ITS) is a customer-focused organization that strives to provide secure, reliable, efficient, and accessible technology solutions for Highline College students, faculty, and staff. ITS focuses on leveraging current and emerging technologies and resources while managing risk and delivering services in the most efficient, cost-effective way.
Important Information
- Tools for Students (Directory)
- Student Technology Tools Overview – Learn about ctcLink, myHighline, Watermark, and Canvas
Latest News from ITS:
Implementation of LogMeIn Remote Desktop Tool by ITS – December 6-8
Faculty and Staff, ITS will implement LogMeIn to help support the computing needs of faculty and staff. LogMeIn will enable ITS staff to easily connect to a PC or Mac remotely to rapidly reach and
How to Map a Drive
Information Technology Services How to Map a Drive PC To get started right click on the My Computer or This PC icon located on your Desktop or on your Start Menu and select the Map
Cloudflare Security Bug: You May Want to Change Your Password!
Information Technology Services is informing the campus community about a recent security bug with Cloudflare and its potential impact. Security researchers from Google's Project Zero uncovered a critical bug in Cloudflare, a content distribution service used
Free Office 365 for Students and Staff
All current Highline College Students and Employees may download Office 365 for your home computers free of charge at http://office.com/getoffice365. For more detailed instructions: Office 365 for Students Office 365 for Faculty & Staff
Managing Your Online Presence
Did you know that employers and recruiters check your social media when considering you as a candidate for a job, sports team, internship, college admissions, etc.? They do, and if your security settings aren’t up
Tech Tip: Device Issues? Turn it off and back on again.
When your computer acts up or apps stop responding or your Wi-Fi won’t connect, don’t panic. The easiest thing to try and fix any technology device issue is to turn the device off and then
Building 30 Academic Technology Center & Help Desk Operating Hours
| Day of Week | Fall Quarter 2025 |
|---|---|
| Monday | 7:45 am - 5 pm |
| Tuesday | 7:45 am - 8:30 pm |
| Wednesday | 7:45 am - 8:30 pm |
| Thursday | 7:45 am - 5 pm |
| Friday | 7:45 am - 5 pm |
| Saturday | 9 am - 1 pm |
| Sunday | Closed |
Contact Information
Email: helpdesk@highline.edu Phone: (206) 592-4357 (HELP) Locations and Directions Department DirectoryITS Help Desk
Building 30
Highline College
Information Technology Services M/S 30-1
P.O. Box 98000
Des Moines, WA 98198-9800