Welcome to ITS
Information Technology Services (ITS) is a customer-focused organization that strives to provide secure, reliable, efficient, and accessible technology solutions for Highline College students, faculty, and staff. ITS focuses on leveraging current and emerging technologies and resources while managing risk and delivering services in the most efficient, cost-effective way.
Important Information
- Tools for Students (Directory)
- Student Technology Overview – Learn about ctcLink, myHighline, Watermark, and Canvas
Latest News from ITS:
Manage Voicemail Greetings
To access the Avaya Aura Messaging system (Voicemail): Press the Audix/Voicemail button on your phone, or… dial extension 3799 from any campus telephone, or… call (206) 592-3799 from off campus. If calling from your own
Managing Your Online Presence
Did you know that employers and recruiters check your social media when considering you as a candidate for a job, sports team, internship, college admissions, etc.? They do, and if your security settings aren’t up
Tech Tip: Device Issues? Turn it off and back on again.
When your computer acts up or apps stop responding or your Wi-Fi won’t connect, don’t panic. The easiest thing to try and fix any technology device issue is to turn the device off and then
Hover, Don’t Click
You just got an email. It looks relatively harmless, but something is nagging you. You don’t think that in-text link is trustworthy. Check! Before you click, hover! Links in emails can present problems in two
Building 30 Academic Technology Center & Help Desk Operating Hours
| Day of Week | Building 30 Fall Quarter 2024 |
|---|---|
| Monday | 7:45 am - 5 pm |
| Tuesday | 7:45 am-8:30 pm |
| Wednesday | 7:45 am-8:30 pm |
| Thursday | 7:45 am - 5 pm |
| Friday | 7:45 am - 5 pm |
| Saturday | 9 am - 1 pm |
| Sunday | Closed |
Contact Information
Email: helpdesk@highline.edu Phone: (206) 592-4357 (HELP) Locations and Directions Department DirectoryITS Help Desk
Building 30
Highline College
Information Technology Services M/S 30-1
P.O. Box 98000
Des Moines, WA 98198-9800