Okta
ctcLink MyAccount MFA Setup
Your ctcLink MyAccount is your Washington State college student account. This guide is to help you manage your security settings to protect your personal information, using the Okta Multi-Factor Authentication (MFA) system.
- New Students: If this is your first time with ctcLink, please make sure you activate your ctcLink MyAccount first.
Remember, you can always contact the ITS Help Desk if you need any assistance.
Instructions
Note: Images may vary based on your device and settings.
Step 1
First, you will need to have one or more Authentication Methods set up, which provides security for your account and the whole college. Check out the Multi-Factor Authentication (MFA) Guide for an explanation of what MFA is and why it matters, as well as definitions of key terms (such as the difference between ‘Authentication Factors’ and ‘Authentication Methods’).
There are links to the recommended security apps for you to choose from (we recommend the Okta Verify App).
After you have downloaded or acquired one or more of the Authentication Methods available, you can connect them to your ctcLink myAccount.
Step 2
Go to ctcLink MyAccount. This is where you will be able to set up additional Authentication Factors to your account and make other profile changes as needed.
Log in with your ctcLink ID (9 digit number) and password. You may be asked to verify your identity with a security method that was already put in place.
Step 3
The MyAccount landing screen will have your apps in the center. Click ‘Password Settings.’
Step 4
There are multiple options on the right side under the ‘Security Methods’ section that you can set up. It is recommended you have your phone number up to date, and connect Okta Verify at the least. Do not rely on security questions or email.
Other Resources:
Questions?
- Please contact the Help Desk.