ITS Staff Technology Tools

Here are some links to technology tools for Highline employees, including applications, tutorials, discount programs, password recovery, and other ITS technology services.

Visit EdTech for additional tech resources, support, and services for classroom use.

• See also: Tools for Faculty
• See also: Tools for Students

• Accessible/Assistive Technology
  • Highline’s Accessible Technology Policy
  • Assistive Technology at Highline
  • Requesting Accessible/Assistive Technology
  • Document Remediation for Accessibility
  • Highline Accessibility Training and Resources
  • Access Services for students

• Account Setup and Quick Help
  • myHighline Student Account Activation
  • myHighline Password Help Guide
  • ctcLink Account Activation (for new/returning students)
  • ctcLink Account Recovery
  • ctcLink Changing your Password

• Application Tools
  • Apps/Technology Tools Available to Staff and Faculty
  • Adobe Creative Cloud
  • Camtasia
  • Expression Web, Dreamweaver – Guide
  • Grackle Docs
  • Panopto
    • Panopto Making Videos Guide for Remote Teaching
    • Panopto Student Orientation
  •  Read&Write
    • Read&Write Installation Guide
    • Read&Write Activation Guide
  • Survey Tool
  • WordPress Instructions

• Canvas
  • Canvas Login
  • Canvas Faculty/Staff Support
  • Canvas Course Request Application
  • Highline Guide to Canvas

• ctcLink – Online Student Services
  • ctcLink Account Activation (for new/returning students)
  • ctcLink Student ID Number
  • Guide to ctcLink
  • Okta Security Setup for ctcLink MyAccount
  • ctcLink Mobile App and Website
    • Download the ctcLink Mobile App
    • Search for Classes in the ctcLink Mobile App
    • Highline’s Mobile-Friendly Website
  • MyAccount (used for MFA purposes only)
    • ctcLink MyAccount
    • ctcLink MyAccount – Account Recovery Options
    • ctcLink MyAccount – Changing Password
    • ctcLink MyAccount – Add/Remove Phone Numbers

• Email
  • Mailman Listservs
  • Outlook
    • Outlook Portal
    • Highline Guide to Outlook
    • Creating an Archive in Outlook
    • How to Report an Email in Outlook
    • How to Send an Encrypted Email

• Faculty
  • Faculty Evaluations
  • Grade Change
  • Permission Codes
  • Setting up your Instructor Office Hours and Photo in the Campus Directory

• Google Drive and Suite
  • Google Drive – web interface
  • Google Drive and Suite Tutorials
  • Google Drive File Stream
  • How to Report Spam and Phishing

• Highline Campus Map
  • HC Campus Map

• Highline Directory
  • Faculty and Staff Directory
  • Setting up your Instructor Office Hours and Photo in the Campus Directory

• Highline Elections
  • Elections Login

• ITS Division Information
  • Operational Policies and Procedures

• IT Security
  • IT Security Training For Employees
  • IT Security Training FAQs
  • How to Report an Email in Outlook
  • Reporting IT Security Concerns

• Microsoft Suite
  • Microsoft Office 365
  • Microsoft Teams
  • Outlook
    • Outlook Portal
    • Highline Guide to Outlook

• Multi-Factor Authentication (MFA) and Okta
  • Multi-Factor Authentication (MFA) Guide
  • Okta Guide
  • Okta Security Setup for myHighline
  • Okta Security Setup for ctcLink MyAccount

• MyApps Dashboard
  • Log in to MyApps Dashboard
  • Tutorial – Logging into ctcLink through the MyApps Dashboard
  • Tutorial – Update Address/Personal Details

• MyHighline Account
  • MyHighline Account Guide
  • MyHighline Student Account Activation Guide
  • Okta Security Setup for myHighline
  • Highline Password Help Guide

• Permission Numbers
  • Permission Numbers
  • Permission Numbers Help

• Printing
  • Highline Printing Guide (PaperCut)
  • Highline Print Services

• Public Safety and Security
  • Access Requests, Alarm Codes
  • Sign up for Highline College Campus Alerts

• Remote Desktop Protocol (RDP)
  • Remote Desktop Guide

• Student Information
  • Student Emails FAQ
  • Student Lookup

• Technology Discounts
  • Affordable Technology and Services for Education

• Technology Requests
  • Media Equipment Requests
  • IT Technology Requests

• Telework for Faculty and Staff
  • Telework Plan and Agreement Form

• Virtual Private Network (VPN)
  • VPN Instructions

• Watermark (previously known as Aviso)
  • Watermark Login
  • Highline’s Guide to Watermark for Faculty and Staff
  • Highline’s Guide to Watermark for Students

• Wifi
  • Highline’s Wireless Network Guide

• Zoom: Web/Video Conferencing Tool
  • Highline Zoom Homepage
  • Highline Guide to Zoom
  • Zoom Security Recommendations
  • Zoom Tips for Slower Internet Connections
  • Zoom Single Sign-On (SSO) for Mobile
  • Zoom AI Companion

Questions?

• Please contact the Help Desk.